Columbia, South Carolina – City authorities warn Columbia residents not to use doxo.com, an unapproved third-party bill payment system, to pay their city service dues. The site is not acknowledged as an authorized vendor, partner, or affiliate of the City of Columbia, which calls into question the security and dependability of its offerings.
The city has issued this warning due to significant issues associated with the processing of payments through doxo.com. In particular, the City of Columbia has no authority or control over when payments are made using this system. For essential services like Columbia Water and city parking, where timely payment is required to prevent disturbances, this is especially important.
Payments made through doxo.com have been noted to frequently suffer delays. Such delays can cause several unfavorable effects for people, such as the accumulation of late fines. In more severe cases, prolonged delays could result in the disconnection of water services due to perceived nonpayment, adding a layer of urgency to the city’s advisory…