COLUMBUS, Ohio ( WCMH ) — In May 2023, Shelba Berger made the choice to switch to a Craftmatic Adjustable Bed. Berger did a quick search and made a phone call, then spoke with a sales representative named Randy.
“And he said, ‘I have one (bed) in my warehouse,’” Berger said. “And, he said, ‘The mattress and everything will come to around $2,800.’”
Berger said Randy told her she would need to make a $500 down payment, which she did. Then, once she received the paperwork confirming her purchase, she paid the rest.
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“He said it’d probably be three or four weeks,” Berger said. “This was in May. And of course, by October, November… I did not have a bed.”…