COLUMBUS, Ohio (WCMH) — A trip to the Ohio Bureau of Motor Vehicles is often considered a brutal exercise in patience, with customers waiting in long lines clutching what they hope are the right documents, but the agency’s reputation could be changing with technology.
According to Gov. Mike DeWine, Lt. Gov. Jim Tressel and BMV Registrar Charles Norman, online tools designed to reduce the number of times customers are required to visit are now alleviating some of the pain. In a recent joint news release, it was announced that Ohioans have been spared more than 10 million trips to the BMV due to upgrades that enable certain transactions without being physically present.
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“We’ve put significant focus on using technology to save customers’ valuable time and cut down on congestion at BMV deputy registrar locations across the state,” said DeWine. “This milestone demonstrates the importance of these upgrades, which have made BMV services more accessible and efficient.”
The changes began in 2019 and Ohio “now has one of the most expansive menus of online services of any motor vehicle agency in the country,” according to DeWine’s administration…