FREDERIC J. BROWN
- Fisker employees are using parts from pre-production vehicles and inventory to fix some customers’ cars, eight sources said.
- The practice has been ongoing since Fisker began deliveries in June 2023, some sources say.
- Experts say the practice can be acceptable to avoid long wait times, but customers should be informed of part swaps.
Fisker employees have been taking parts off pre-production vehicles and existing inventory to fix some customers’ cars, according to several people familiar with the issue.
In response to a backlog of customer service requests and a shortage of available parts, Fisker technicians have stripped parts off what some have called “donor cars,” which include Fisker Ocean pre-production and production vehicles that are sitting in the company’s facility in La Palma, California, according to three current and five former Fisker employees. The workers spoke to Business Insider on the condition of anonymity as they were not authorized to speak on company affairs. Business Insider also viewed several photos of Fisker Oceans with missing parts that sources say were used for customer vehicles.