The Riverside County Board of Supervisors voted to hire a consultant who will conduct “a thorough, outside evaluation and provide a strategic plan for the Department of Animal Services.”
The Department of Animal Services has faced issues with overcrowding at its animal shelters . The issues led to a lawsuit being filed against the county by local activists over the department’s euthanasia policy .
The consultant, Outcomes for Pets Consulting , led by Kristen Hassen, will work closely with the Dept. of Animal Services to conduct a thorough evaluation and implement data-driven strategies aimed at increasing live outcomes and boosting operational efficiency.
The contract runs from Oct. 1, 2024 to Dec. 31, 2026 and will cost nearly $2.5 million .
County officials touted that Outcomes for Pets Consulting brings “extensive experience in providing animal services across the country.” They are known for their expertise in animal shelter management and strategic planning, with Hassen achieving a sustained 90 percent live outcome rate at three different shelters.