Riverside County is set to roll out a new 911 call distribution system that it hopes will reduce unnecessary ambulance rides to the hospital.
“The new initiative empowers 911 dispatchers with an additional resource, providing the right type of care for your situation, including how and where you get it,” according to the county website.
The program, which has been dubbed “911 Nurse Navigation,” begins on Wednesday and will run 24/7. It will be under the supervision of the county’s Emergency Management Department, with the hope that callers with medical needs not requiring hospitalization can speak with healthcare professionals instead…