Efficiency is top of mind for most government agencies, and advancements in artificial intelligence technology could help them meet that goal.
Riverside County, California, for example, is developing a new agentic artificial intelligence tool designed to assist caseworkers’ efforts to enroll residents in public benefit programs.
The Riverside County Children and Families Commission is partnering with the public benefit corporation Nava and the tech nonprofit Amplifi to build a large language model agent that can review databases and benefit portals autonomously to help fill in application forms…