NBC 7 Responds helps couple get $600 refund after not-so-free gift with purchase

A Riverside couple says a “free” gift offered during a cell phone purchase ended up costing them nearly $600 — until NBC 7 Responds stepped in to help.

Martha Hernandez and her husband, Jose Silva, went to a Cricket Wireless store in Riverside looking to buy a new phone. After choosing a Motorola Razr, they say an employee directed them to pick out items from a special section of the store, presenting them as part of a promotion.

The couple selected JBL headphones and a Mello Wave party speaker, believing the items were included at no cost…

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