HOLLY SPRINGS, Ga. (Atlanta News First) – A retired Orlando, Florida, firefighter now living in Cherokee County said he spent nearly a year battling the U.S. Postal Service (USPS) after it twice denied his insurance claim for a lost package, even though he had photos, a receipt, and proof of insurance.
In May 2025, Roger Herota purchased two exterior door handles for his 1994 Acura NSX on eBay, paying $600 for parts the seller advertised as new condition. He said that when the parts arrived in used condition, the seller agreed to accept a return and provide a refund.
Herota photographed the handles, packaged them, and headed to the post office, where he paid $13 for USPS insurance coverage. He then waited for the seller to return the money…