District 4 Councilwoman Carolyn King Arnold said Friday the city needs to dig into the data to understand what’s causing severe delays in police response time to some Priority 1 and Priority 2 calls for assistance.
As NBC 5 Investigates reported in “Help on Hold” on Thursday night, Dallas police records showed that responding to the highest Priority 1 emergency calls in March took an average of 15 minutes in Southeast Dallas. That’s almost twice the city’s goal of eight minutes.
In Southeast and Northeast Dallas, response times for urgent Priority 2 calls averaged more than three hours. Priority 2 calls, which can include violent incidents, should be answered in fewer than 12 minutes…