Casa Bonita’s new public reservation system overwhelmed, plagued with long queues and technical issues

One user on Reddit said it all:

“This is like trying to get (Taylor Swift) Era’s Tour tickets. But for a restaurant.”

After more than a year of hosting invite-only dinners, Casa Bonita officially opened public reservations on Monday, allowing eager fans to finally book a table at the iconic Denver restaurant.

Hopeful and excited diners ran into a new slew of problems, however, with the new, overwhelming demand for reservations sparking long queues and technical frustrations, according to reports on social media.

On the reservations landing page, the restaurant provided a list of “things to know.”

In it, the list explains that the most recent reservation opening includes dates for bookings in October and November and gives customers 12 minutes to complete the process.

Only one reservation is allowed per customer, and while credit card information must be entered, charges will only apply if cancellations occur within 24 hours of the reservation date.

The Denver Gazette confirmed that about an hour-and-a-half after the reservation system launched at 9 a.m. on Monday morning, the line stood at about 50,000 hopefuls and continued to grow.

Story continues

TRENDING NOW