Employees at the Alamo Drafthouse near Sloan’s Lake in Denver are pushing back against a new ordering system they say is getting in the way of both their jobs and the moviegoing experience.
Workers have been picketing outside the theater, protesting a recently introduced QR code system that allows customers to order food from their phones instead of through servers. Union members with the Alamo Collective say the change is cutting into hours, impacting tips and reducing the kind of face-to-face interaction the theater is known for.
“Technology is really beginning to encroach on a lot of our day-to-day, person-to-person interactions,” said Josh Reitze with the union.
Some customers say they’re feeling that shift too…