Employers and employees alike agree increasing wages is necessary to keep staff in the jobs they love
Fran Mancl was thinking ahead. A certified nursing assistant at a nursing home, he wasn’t making enough to plan for his retirement. So, for 12 years, he worked part-time as a customer service representative so he could stay in the full-time direct care job he loved.
Not everyone was able to take the same approach. Mancl saw his co-workers struggle under a high workload with low wages, and saw his employers fail to bring in replacements when those co-workers burned out. Mancl was left with more responsibilities than he could handle…