One year after taking over nearly 80 municipal contracts from GFL Environmental, Priority Waste says it has made significant investments to improve service after a rocky transition period that frustrated many Michigan residents.
The company has retained most of the contracts it initially acquired one year later, despite reported service delays, billing problems and customer service complaints that plagued the first year of operations.
Watch the video report below:
Priority Waste addresses service issues one year after major acquisition
“People’s expectations in the beginning was that everything was going to be perfectly smooth, and it obviously wasn’t,” said Matt Allen, director of public relation and government affairs at Priority Waste…