Baltimore will turn 911 into more than just an emergency number

In March in a McDonald’s parking lot off a busy Baltimore street, mental health clinician Michala Williams met a 38-year-old woman in a car.

“So, you called the police for help?” Williams asked the woman, who was sobbing uncontrollably and said she sometimes thinks about harming herself.

She told Williams she has children ranging from age 2 to 22, she was dealing with health issues, and that her fiancĂ© had recently been jailed. She felt so overwhelmed she couldn’t eat…

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