Keith Arrington and Charlie Cox arrived at RDU from their home in Durham at 4:30 Friday, expecting to board their flight to San Francisco to celebrate Arrington’s dad’s 75th birthday.
But after hours of waiting and piecing together updates on their flight and the airport ground stop, they decided to cancel their flight altogether.
The pair incurred a $250 cancellation fee from their hotel despite the nationwide outage. But canceling the flight was preferred over continuing to navigate the ground stop, they said…