It’s not all hard hats and excavators though; the Utilities Division hasn’t forgotten the power of good old-fashioned customer service. Got a burning question or need to offload about something utility-related? Send an email to [email protected] or punch in 919-560-9033 on your phone, they’ll actually pick up and, fingers crossed, might just have the solution to your particularly specific problem. This isn’t just about knowing what’s going on beneath our feet or outside our window, it’s about creating channels for dialogue because, at the end of the day, it’s about living in a community that works for everyone…