HERO program aids drivers

EL PASO, Texas — The Texas Department of Transportation’s Highway Emergency Response Operator, or HERO, program has been helping stranded drivers and improving roadway safety since launching in 2020.

The program provides free roadside assistance across I-10, Loop 375 and U.S. 54, helping with flat tires, jump-starts, fuel delivery and minor repairs. HERO crews also clear debris, assist law enforcement and help prevent secondary crashes.

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