El Paso veteran says a waitress refused to serve his order — then delivered the same dish to another table moments later

You walk into a rooftop bar expecting a simple meal and polite service, but the staff refuses to serve a veteran’s order — then hands the identical dish to another table moments later. That moment of apparent unequal treatment sparks immediate questions about fairness, intent, and what happens next for the veteran and the establishment.

You’ll quickly learn what happened, why it matters, and how the community responded when a veteran says a waitress refused to serve him but then delivered the same meal to someone else. The next sections unpack the veteran’s account, reactions from bystanders and the public, and the broader implications for service standards and civil conduct in public spaces.

El Paso Veteran’s Restaurant Experience

He visited a downtown rooftop bar at the Plaza Hotel with his wife for a casual dinner. The interaction with staff turned tense when a requested dish was allegedly refused and then handed to another table shortly afterward.

Initial Visit and Special Occasion

He and his wife arrived early on a Saturday evening, dressed for a modest celebration of his recent retirement. They chose a table with a view and ordered a signature chicken piccata and a side of grilled vegetables from the printed menu. A server took their order, confirmed the items aloud, and walked back to the service area while the couple chatted about family plans.

They waited about 20 minutes before a server returned and said the kitchen couldn’t fulfill his chicken piccata. The explanation was brief and offered no alternatives besides suggesting a different entrée. He asked for clarification and reaffirmed he had placed the order; the server replied curtly and left without offering a manager or an apology.

Waitress Refuses to Serve the Order

The server explicitly told him the restaurant wouldn’t serve the specific dish he’d ordered. Her tone registered as dismissive to him and his wife, who perceived the interaction as unusually hostile. No kitchen issue, allergy concern, or explicit menu shortage was explained, leaving the refusal feeling abrupt and unexplained…

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