On November 13, 2025, the Cumberland County Board of Commissioners and the Fayetteville City Council held a joint meeting in Fayetteville, North Carolina. The meeting focused on plans to consolidate 9-1-1 emergency communications services. Both groups discussed ways to improve emergency response for residents in Cumberland County. The meeting followed several months of work by public safety officials.
During the session, officials reviewed a presentation on the history of consolidation efforts. They also considered recommendations from the 2025 Public Safety Working Group. The proposal included models for governance, cost-sharing, and mental health response. The plan suggests creating a joint 9-1-1 communications board and a Communications Advisory Board with members from different public safety agencies. The consolidated Communications Center would be led by the current City 9-1-1 Director.
Key parts of the proposal include adding mental health crisis response to the emergency system. The plan would use the existing County Center and consider a new facility in the future. It also aims to protect jobs and ensure equal pay for staff. Technology upgrades and unified training standards are included…