TUCSON, Ariz. (KGUN) — Several Midtown Tucson residents say a recent multi-day internet outage left them frustrated, disconnected and searching for answers as increasingly essential services rely on stable broadband connections.
For Garden District resident Jerry Kelly, the outage lasted four days and disrupted a service he said had otherwise been reliable since he signed up for Quantum Fiber about a year and a half ago.
“It takes you like three requests to actually talk to somebody here,” Kelly said. “And then no one tells you why this happened.”…