The Brief
- The VA reimburses veterans for medical-related travel expenses, and filing that paperwork is moving to an online system.
- Some Wisconsin veterans worry they’ve become victims of a digital divide.
- A VA spokesperson said staff will help veterans file online claims, and paper forms are still an option.
WAUKESHA, Wis. – A recent change to how certain paperwork is filed has led to a lot of questions for Wisconsin veterans, some of whom worry they’re victims of a digital divide.
Online reimbursement
What they’re saying:
To say Joe Deloria, a U.S. Marine Corps veteran, is proud of his service would be an understatement. But this week, he’s grown frustrated over mixed messaging from Veterans Affairs – and worries some veterans are being left behind.
“What are you telling to these veterans? Are you just automatically forfeiting the money?” he said.…