A Louisville woman says she lost $3,800 after a caller posing as Chase Bank’s fraud department convinced her to move her own money into Cash App.
Adrienne Jones-James was working from home when her phone kept ringing. The caller ID appeared to say Chase Bank Fraud, so she answered after finishing a work call.
The man on the line told her she had been scammed and claimed someone had tried to access her Zelle account. Jones-James said the caller referenced a denied Zelle attempt and other account activity before telling her to move $3,800 immediately.
The Scammer Used Account Details to Build Trust
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