A big oops: Regional water utility shuts off service at wrong apartments

Potentially hundreds of residents went hours without water service when Birmingham’s regional water utility erroneously shut off service at a public housing complex late Thursday.

Central Alabama Water disconnected service to about 48 apartments at Morell Todd Homes in Birmingham’s Kingston neighborhood, leaving families without utilities for more than three hours.

Central Alabama Water told AL.com that the disconnection was the result of a false work order issued by the utility…

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