Located on W. Eighth Street, Locals Cannabis is downtown’s new dispensary, built on approachability for newbies and veteran users alike. Locals stocks a wide selection of strengths, brands, and product variations, and staff walk each customer through questions before recommending a product. “We train our team to start with a conversation,” says Locals Cannabis co-owner Mandy Morton. “A customer might come in knowing exactly what they want, or they might simply be able to describe the type of experience, product format, flavor profile, or characteristics they prefer. Our cannabis specialists can help them navigate the menu.” This conversation might include comparing available products, explaining differences between product categories, and understanding information such as cannabinoids, terpenes, product labels, and testing.
Much like visiting a wine store for food pairing recommendations, Morton says education is built into the shopping experience. Some people want a quick recommendation and others enjoy spending more time talking through the differences between products. The goal is for customers to feel comfortable asking questions and learning as much or as little as they’d like while they shop. “Whether someone is completely new to cannabis, returning after many years, or an experienced consumer looking to better understand the products available,” adds Morton. “Our personalized cannabis consultations are really part of the everyday shopping experience at Locals.”
Local is more than just the name
Locals is an independent, Ohio-owned company, and that influences how it operates its locations. Staff members listen to customers, participate in local events, support community organizations, and create a store experience that matches the experience of their local shoppers.
Don’t know what you want? That’s their specialty
Walk in without knowing what you want, and walk out with a better understanding of the products, plus something that actually fits what you’re looking for. Ask questions, have a conversation, learn something along the way, and get personal attention from a team that genuinely loves helping people navigate Ohio’s legal cannabis market…