If your phone has been lighting up from a local number that says Tufts Health Direct, you are not the only one. I have had a bunch of these calls. The person on the line wanted to send a nurse to my house for a checkup. Vitals, the whole thing. I said no.
I have been with Tufts for 8 years and I see my doctor once a year, I have never received a phone call like this before.
She kept pushing. I said no four times. Then she told me she would call back later and schedule a Zoom visit instead. Only after this did she reveal that she was a “third party” working with Tufts.
So what was this phone call?
Here is what this usually is. Tufts Health Direct is a real Massachusetts health plan sold on the Health Connector. Plans like this run outreach programs where a nurse, or a company the plan hires, offers a free home visit. They check blood pressure, go over your meds, and ask a long list of health questions. It is not the same as your doctor coming over. It is extra. You do not have to do it to keep your coverage…