Charlotte transit riders hit a wall Tuesday evening when the Charlotte Area Transit System’s digital platform went down across the entire network, just one day after the agency rolled out a major overhaul of bus and microtransit service. CATS confirmed the shutdown and its resolution in a brief social media reply, telling a rider that “our platform experienced a systemwide shutdown. It is back online now.”
The outage, reported by Charlotte Area Transit System
on Tuesday evening, came at an especially inconvenient moment. CATS had just implemented its Fall systemwide service change on October 5, introducing 15-minute frequencies on key bus routes and expanding CATS Micro transit service into West Charlotte, according to the…