Express class action lawsuit overview:
- Who: Plaintiff Jennifer Carter filed a class action lawsuit against Phoenix Retail LLC, doing business as Express.
- Why: Carter claims Express sends Washington consumers marketing emails with subject lines that falsely say sales are about to end.
- Where: The Express class action lawsuit was removed to Washington federal court.
A new class action lawsuit alleges Express sends Washington consumers marketing emails with subject lines that misrepresent how long its sales will last.
Plaintiff Jennifer Carter claims the clothing retailer labels promotions as “today only” or in their “final hours,” then extends the same deals after the advertised deadline passes.
Carter argues the warnings pressure shoppers to buy immediately instead of looking for better deals elsewhere. “This false urgency wastes consumers’ time by enticing them to engage with the defendant’s marketing efforts for fear of missing out,” the Express class action lawsuit says…