A billing glitch overcharged more than 44,000 San Diegans for trash service, and city leaders were days late to the party.
Public records obtained by Times of San Diego show residents caught the error first. Homeowners noticed the inflated fees on their property tax bills and flocked to Nextdoor on September 18th. Local journalist Marty Graham saw the uproar, checked her own account, and found a 224-dollar overcharge.
Graham did some digging on her Normal Heights street. She checked the trash cans and tax records for 100 of her neighbors and found 34 of them were wrongly billed.
She sounded the alarm to the media the next day.City Hall didn’t react until Monday afternoon. That’s when logistics chief Bethany Bezak texted Mayor Todd Gloria to warn him about the mounting complaints…