DES MOINES, Iowa — Iowa Attorney General Brenna Bird is joining a lawsuit against Toast, a restaurant management and software company, for allegedly deceiving small business restaurants across the state.
Bird said Toast promised comprehensive support for services like online ordering and marketing but failed to deliver. “Instead, they got lies, deception, unexplained fees, and no customer support,” Bird said. “Toast needs to be held accountable, and Iowa small businesses need to be made whole.”
Toast sells point-of-sale hardware, software and payment processing services to restaurants. The company operates on a subscription model that renews automatically and charges businesses on a recurring basis. Toast also offers financing products called Toast Capital Loans to existing customers…