Nurse-line coming to Richmond Heights to assist 911 callers

Calling 911 can seem like a daunting task, depending on what the problem is.

It could be a matter of life or death, but in many cases the problem can be much simpler, such as needing a refill on a medication or help down the stairs.

Starting in early 2027, those calling emergency services from Richmond Heights will have a new option built into the system. Crosswalk Health has partnered with University Hospitals to provide an option of being able to speak to a registered nurse when they call 911…

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