BestSelf opened its 24/7 BestResponse Crisis Intensive Stabilization Center in January 2026 and has been serving the Western New York community since then.
The center offers 24/7 mental health counseling, medication management and crisis services for those experiencing symptoms of mental health crises.
“There has never been something like this for our continuum of care in the mental health system before, something where you can be experiencing crisis in real time and get that immediate support; ultimately, the only place to go after hours that was the best option was a hospital setting,” said Paige Hawkins, vice president of Care Coordination and Crisis Intervention…