MIAMI – Miami-Dade’s ” Better Bus Network ” is about to take a turn.
County leaders said they plan to announce adjustments to the system in April to soothe passengers plagued by delays. Riders reached out to CBS News Miami for help making their voices heard.
Jennifer Wallace, 66, rides the county’s buses because she has no choice. The manager of human resources for a company in Dadeland stopped driving 20 years ago for reasons hardly calmed by current inflation.
“I couldn’t afford insurance and all my car payments,” she said. “So I had to start riding the bus.”
She had few complaints and enjoyed his 10 mile work commute that used to last one hour. That changed in November.
“The timeframe is just horrendous,” she said.
The “Better Bus Network” launched last November. Transportation officials designed it to provide more service for more people with more frequency in Miami-Dade’s densely populated urban area of 2.7 million residents. Designers focused on establishing high-frequency corridors to “significantly reduce” wait times for thousands of residents.