An Idaho woman had a harrowing ordeal on a Southwest Airlines (SWA) flight out of Spokane on Sunday, with a rough landing process at Denver International Airport (DIA).
Erin Saxe and her family were passengers on Southwest Flight 2767 out of Spokane, heading to Denver, CO. She says the first attempt at landing in Denver was unsuccessful, so a second attempt was mounted. This all happened after the flight had already been delayed several hours.
Saxe says the trip was not very eventful – apart from the delay – until they started to approach DIA, saying, “There was a little bit of turbulence and then there was a really hard landing… there was a big bounce. I’ve taken a lot of flights in my life, it was definitely not normal.”
“(The) bounce didn’t feel recoverable so we started ascending again,” Saxe said.
Flightaware shows the flight path from Spokane for SWA 2767 circling around Denver. Saxe says the unsuccessful first attempt at landing triggered an emergency response from the crew, prompting them to ask passengers to volunteer to help with evacuating the plane and dealing with an emergency landing if necessary, “We, for lack of better words, braced for impact, not knowing what that was going to look like. The entire crew started chanting ‘heads down, don’t move’ over and over, ‘heads down, don’t move’, ‘heads down, don’t move’.”