As a retired nurse and single woman living alone, Jan Truelock said she did not know how to navigate the process of adding a 450-square-foot accessory dwelling unit to the backyard of her Roseville home.
She found Fair Oaks-based company Anchored Tiny Homes in January 2023 — which advertised that it handles everything, including permits. She quickly signed a contract.
Truelock, 65, was told her project would be completed in 12 months.
Instead, she said she found herself in early 2024 out more than $40,000 with an empty backyard. Then a gas line was found running under the site that she felt ATH should have checked for earlier, further drawing out the permit acquisition process.
Truelock is one of about 800 members who have joined the Facebook group “Scammed By Anchored Tiny Homes” since late last month. In the group, former customers, contractors, employees and franchise owners have gathered to share their stories, launch complaints and warn others about a company they once trusted.