RICHMOND, Va. — Richmond’s Finance Director expressed disappointment to her employees over the state of the organization, in audio secretly recorded during a staff meeting and given to CBS 6.
As CBS 6 has previously reported, the department has been criticized by residents and business owners over the past year for issues with the meals tax collection and inaccurate billing.
“I’m going to tell you quite honestly, we’re not hitting the mark. We’re not,” Finance Director Sheila White told her employees, according to the recording. “It’s disappointing to see how we deliver service to citizens. It’s disappointing to hear the feedback on how that service was delivered and how they’ve been dealing with the same issue year after year after year.”
Richmond City spokesperson Margaret Ekam confirmed that a meeting was held last Tuesday “after certain employees were terminated.”
“Director Sheila White told the Finance team on Tuesday, our number one priority is to serve the public and we are missing the mark,” Ekam said in a statement.