A DeKalb County woman says she took her car in for an oil change and wound up with a hefty bill.
Lenora Kareem told Channel 2 Action News she’s been going to the Tires Plus on Memorial Drive in Stone Mountain for decades. As a long-time customer, she has a Tires Plus credit card.
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When she went in for an oil change last month and the tech told her she needed work, including repairing an issue with her front tire, that would cost thousands she told him no.
“I said, I can’t afford that. That’s way too much for an oil change or whatever you need to replace,” Kareem said.
When she arrived days later to pick up her Jeep she was told she owed more than $2,500.
“I walk in for an oil change, that’s August the 14th. By August 15, the bill went from $79 to $2,500,” Kareem said.
Kareem told Channel 2 she never signed off on any work and has a $1,400 limit on her Tires Plus credit card.
She said the manager threatened to charge the remainder of her balance to a friend who’d opened a Tires Plus card that day.