RANCHO CORDOVA – A Rancho Cordova viewer was recently scammed out of $9,000. Afterward, she reached out to CBS13 and the Call Kurtis consumer investigative team for help.
Very often, when the money is gone, it is gone for good. But there is pressure on banking institutions to ask a few questions before they let you wire off your money.
In this case of being scammed out of her life savings, Barbara of Rancho Cordova saw her bank logo pop up on her computer, saying she had been hacked and asking her to call a number. She did. They advised that money was being taken out of her account.
Barbara had to rush to her bank, emptied her bank account and redeposited the money elsewhere. They stayed on the phone with her the entire time.
As it turned out, the $9,000 Barbara deposited in a Bitcoin machine at a convenience store transferred money right to the scammer.
Call Kurtis volunteer Joni learned that Barbara’s bank has a policy for its tellers to question customers to help stop fraud – a question they did not ask.