Giant Eagle slashes delivery driver wait times with AI-based alerts

Giant Eagle Inc. is extending a mobile solution that enhances the speed and accuracy of in-store pickup to its online delivery program. In September 2020, Giant Eagle implemented the Radius Networks FlyBuy Pickup platform. With the FlyBuy mobile SDK directly integrated in its corporate mobile app, Giant Eagle leverages proprietary location services only related to the order experience to predict the customer’s estimated time of arrival and sends alerts to the store along the way.

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