Florida Blue confirmed Wednesday evening that some of its policyholders will lose all or some access to Baptist Health, despite the deal reached between the health insurer and the health care provider earlier this week.
myBlue policyholders will lose all access to Baptist Health, while Florida Blue policyholders who participate in the Medicare Advantage network will no longer have their primary care doctor through Baptist Health.
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But Medicare Advantage policyholders will still have access to Baptist Health specialists and facilities at in-network rates.
Action News Jax has heard from Florida Blue customers who said they were told they’d be losing access to Baptist Health, but until now, Florida Blue and Baptist declined to answer our questions.
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Full statement from Florida Blue:
“Florida Blue’s new agreement with Baptist Health Jacksonville enables the great majority of our members to continue receiving care at Baptist Health Jacksonville at in-network rates without disruption. However, Medicare Advantage members will experience changes to their in-network coverage for primary care services, and myBlue members will no longer have Baptist Health Jacksonville as an in-network provider.