Local woman struggles to get money back after concert seats changed

Jelly Roll ticket mix-up causes local woman headache 02:54

PITTSBURGH (KDKA) — Fans are getting excited to see Country music star Jelly Roll perform at PPG Paints Arena this weekend, but one woman from South Fayette Township said she is not OK because her seats were changed just days before the concert.

Lakayla Andreis’ husband loves Jelly Roll. So, when she heard the Grammy-nominated singer was bringing his “Beautifully Broken Tour” to Pittsburgh, she bought two front-row tickets for $1,600 during the pre-sale in February.

“I had the email. I have it right here of when I bought them, and that I got section floor 1, row A, seats 5 and 6,” Andreis said.

Andreis said she received an email last week that said she could add her tickets to her Apple Wallet, which showed they still had row A seats for Saturday’s show.

“My husband works all the time. He’s a small business owner. We never get to go out. We have three boys. I had my mother-in-law lined up. I have my outfit picked out,” she said.

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