LUBBOCK, Texas — United Family stores across Texas and New Mexico launched a program featuring Tally, an autonomous robot that identifies out-of-stock items and pricing discrepancies.
The program will run in select Market Street and United Stores from October 2024 through January 2025.
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Tally will allow teams to address issues quickly and efficiently. The program will free team members to focus on providing a higher level of guest service.
The technology identifies up to 10 times more out-of-stock items than manual store checks. Tally can help reduce out-of-stock rates, ensuring guests are more likely to find the products they need.
Tally is designed to complement the work of store team members, not replace them, the store said.
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The robot will not interrupt guest’s shopping experience. The store ensured guests would not be filmed or photographed by the technology. If a guest encounters Tally, it will either pause, go around them or turn around and come back later.