There was a massive jump in credit card fraud in America in 2021 due to the pandemic. According to CNET , fraud involving credit cards jumped 69% from 2020 to 2021, affecting 13 million Americans and costing $9 billion.
In a world where online transactions are part of everyday life, it’s hard to completely protect your information. But, by staying vigilant and monitoring your accounts you can report fraud before it gets out of hand.
“I don’t wanna shut my card down if it’s just my mom ordering some shampoo,” Lauren said in the video. “Definitely not my two younger brothers, they’ve got good hair but they don’t color it.”
After realizing the charge was fraudulent , most people would have called their credit card company and had their card canceled. But Lauren was curious and wanted to know who stole her information and used it to buy hair care products. So she concocted a plan to get their information. She called Olaplex’s customer service line asking for the name and address of the purchaser to see if it was made by a family member.