(WSPA) – Many of you have reached out to us with questions about FEMA Disaster Assistance and rumors spreading online about the agency’s help.
To clarify 7NEWS requested a formal interview with representatives from the agency.
Public Information Officers Gabriel Gonzalez and Hannah Kirschman sat down with 7NEWS Here to Help’s Diane Lee to address your concerns.
Why are people getting denied?
Q: “Let’s start with that $750 check that some people can get for things like spoiled food, a lot of people have said they’ve been denied. What’s behind that?”
A: “Yes, thank you for asking that because we’ve had a lot of people concerned about those denial letters that they are starting to receive. We encourage you if you receive that denial letter…read through it thoroughly. It will show you exactly why you were denied and a lot of times it comes down to a very simple error on your application. Was your Social Security number off by one number? Did you include all of the information that you needed to show proof of residency,” Kirschman said.