LUBBOCK, Texas — University Medical Center announced it restored its electronic health record system across all of its locations as well as its Find-a-Physician page on its website.
Patients can access and communicate with UMCP Clinics through the MyTeamCare patient portal. UMC said it is working to restore patient-facing systems and internal programs for patient care.
Lubbock UMC experiences ransomware attack, diverts patients to other hospitals
A select number of patients are being diverted from UMC’s Emergency Centers as they continue to accept patients via ambulance.
This update comes over two weeks after the hospital system faced a ransomware attack, causing IT issues and forcing the hospital to divert patients.
UMC’s investigation into the ransomware incident remains ongoing as it works alongside third-party firms to restore full operations. UMC thanked its patients and community for their patience and understanding during this time.
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