EL PASO, Texas ( KTSM ) — A El Paso health center says it is being overcharged by El Paso Water, sharing documentation with KTSM that reveals thousands of dollars in charges from one month to the next.
El Paso Water bills given to KTSM from Mt. West Family Health Center, at 6151 Dew Dr. in West El Paso, show the company was charged $8,244.58 in May. This amount is in stark contrast from what the business had been paying prior, which was only $11.38 in April.
“As I was entering it, that’s when I realized I was like, ‘Oh my goodness.’ Right away, that was a red flag, because I handle all the accounts for all of our different locations,” said Vanessa Oliveria, assistant to the CEO.
Dr. Victor Villalobos is a family physician with three other locations across El Paso. Oliveira, who handles the accounts, said even after combining the other locations’ water bills, that would not come close to what they are paying for the Westside office alone.
As of Oct. 15., the bill stands at $10,645.32 for the Westside location. After enlisting the help of an attorney, EPWater offered the business a 50% credit adjustment but they would have to agree to it by Wednesday, Oct. 16 for the adjustment to be valid.