TAMPA, Fla. (WFLA) — If you have storm damage, you may receive insurance checks, FEMA aid, or financial help from family or friends, but could that cause problems with your bank account?
Geoff Hacker of Hillsborough County said that happened to him after his house flooded during Hurricane Helene. He said he has flood insurance, and FEMA sent him a check for an initial payment for emergency assistance.
Pinellas County seniors told to evacuate for Helene still not allowed to return
While he waited for money from insurance, a family member sent him a check to help him get started with repairs.
Hacker said after the check was deposited, a computer within his bank, Fifth Third Bank, flagged possible fraudulent activity, and his bank account was locked. He said he got nowhere with bank customer service.
Thanks for signing up!
Watch for us in your inbox.
Subscribe Now
8 on Your Side
“You locked my account,” he said he told customer service. “I have no access. Some bills that were being paid are not going to be paid.