Ravi Pendse, vice president for IT and chief information officer at the University of Michigan (UM), believes universities have an opportunity and a duty to harness new technologies responsibly, and his university reflects that. Now, a few years after creating a proprietary chatbot and automating administrative tasks, the university is looking to roll out an AI tool for the public. At the annual Educause conference in San Antonio last week, Pendse shared the breadth of recent artificial intelligence innovations at UM.