95% of calls to Nevada’s new 988 call center will be answered within 20 seconds

A new 988 Suicide and Crisis Lifeline call center will open in Southern Nevada after a $49.7 million partnership with a local Las Vegas healthcare provider.

The Nevada Board of Examiners approved the contract and said the center is expected to take calls in approximately six months .

“Nevada continues to refine, expand and improve our implementation of the 988 Suicide & Crisis Lifeline to support Nevadans,” said Governor Joe Lombardo.

Under this partnership, Nevada’s 988 Lifeline will be able to handle a much higher volume of callers and provide faster service. With help only a short call, text, or chat away, Nevadans who are struggling will have greater access to essential resources to support them when they need it the most.

Nevadans statewide can reach the 988 Lifeline 24 hours a day, seven days a week by calling or texting 988 or online using this link . Callers will be connected to a trained Crisis Counselor, who can help with the daily stressors in their lives, de-escalate someone in crisis or even provide advice for how to help a friend, family member or loved one.

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