NEW HANOVER COUNTY, N.C. (WECT) – Two days before Christmas in 1999, 25-year-old Tera Tracy walked out of her house and across Holly Shelter Road, to start her overnight shift working as a clerk at The Pantry convenience store, which sat at the corner of Holly Shelter and Castle Hayne Roads. The married mother of four children had taken a job to earn extra money, to help her family afford presents for Christmas.